REFUND REQUEST WINDOW7 days from purchase
Request a refund within 7 days of your purchase.
Within the first 7 days
You have 7 days from the date of purchase to request a refund. Include your account email, purchase date, and receipt reference with your request.
After 7 days
No refund will be issued for requests made after the 7-day window. You can continue using the Boardenza app and website for the remainder of your purchased year of access.
How to request a refund
Submit the contact form and select “Refund request.” Your submission time is recorded, and you’ll receive a request reference on screen. Do not include payment-card details or passwords.